Traveline Cymru is a ‘one-stop-shop’ public transport information service, here to help you plan your journeys in and around Wales. Whether you want to find the most convenient route to get to work, make your travel plans for a weekend away, or discover how to get to an event in Wales. We’re here to help.
One of the services we provide is our bilingual Contact Centre, which you can call free on 0800 464 0000. You can call with any of your journey planning or public transport queries, and one of our friendly advisors will be on hand to answer. The team are available between 7am – 8pm daily.
We’re passionate about ensuring you are confident knowing you have all the information you need to make your journey with ease.
To see how this service can be used, follow Gwen and her grandchildren as they use Traveline Cymru to plan their half term adventures across Wales. Check out the videos below!
To bring the videos to life, we teamed up with inclusive theatre company, Hijinx, who form the cast and crew for each video. We hope our campaign will bring awareness to our free service which opens up public transport information to the digitally excluded, whilst sharing the message that public transport can lead to greater independence and ultimately a more active lifestyle for all the family.
Traveline Cymru and Hijinx have received an investment from A&B Cymru’s CultureStep to strengthen and develop their creative partnership.