Ts & Cs

Ts & Cs

Accuracy of Information & Content

Whilst we make every effort to ensure the accuracy information contained in this website, at times mistakes can be made. In the case of a mistake, please contact us immediately on feedbacktraveline@tfw.wales in order that we can rectify it.

Availability of Website

We cannot guarantee that this website will always be available and cannot accept any liability if it is not available.

External Links

The Traveline Cymru website lists links and references to other websites operated by third parties. We accept no responsibility for those websites and cannot be held responsible for the content, availability, products or services or any other material provided on or available through these web sites.

Call Centre Opening Times

The Traveline Cymru freephone telephone number 0800 464 0000 is open from 7am until 8pm Monday to Sunday. The Contact Centre is closed on Christmas Day and we open for reduced hours over the following days:

  • Christmas Eve: 7am - 6pm
  • Boxing Day: 10am - 4pm
  • New Year’s Day: 8am until 8pm

We reserve the right to alter these times if deemed necessary but will make every effort to inform members of the public via this website.

Traveline Cymru Charges

Text messages to the Bus Times by Text service cost the price of a normal text message (this may vary from phone operator to phone operator). The reply is free to the user as it is funded by the Welsh Assembly Government.

The information contained in this website is free to the private user. If the information is required for use by an external company, a request will have to be made to Traveline Cymru and no charge can be made by any external company for the supply or use of Traveline Cymru data. For permission to use our data, please contact data@tfw.wales


Last Updated: 21/05/2021