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Contact Us

Want to get in touch?

Please note we welcome any feedback in Welsh and English.


You can call our bi-lingual Contact Centre on our freephone number 0800 464 0000.

Our Contact Centre agents, based in Penrhyndeudraeth, North Wales are available from 7am - 8pm daily throughout the year. We operate a limited service on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day.



You can email us at feedback@traveline.cymru and we will aim to get back to you within 5 working days. 

*We will not be responding to email enquiries from 4pm on 18/12/2020 until 4/1/2021. However, you can still ring our Freephone number on 0800 464 00 00 to ask your question to one of our agents. You can find our phone line opening hours and all the Christmas and New Year travel information you need here. Alternatively, we will respond to your email from 4/1/2021. Merry Christmas and a Happy New Year from Traveline Cymru!*



You can also write to us at:

Traveline Cymru
PO Box 83
CF11 1NA


Please also check our FAQ page for to see if your question has been addressed.