Travel Safe Information
It is important to ensure you stay safe when travelling, and so we have put together some useful links and information to help you feel and stay safe whilst making your journey.
Plan your journey in advance
Having your train and bus times to hand before your journey will give you confidence in knowing where you need to be, minimising your risk of getting lost.
If you use our Journey Planner to plan your journey, you will see the option to print the route details, so you can take these with you on the day.
Similarly, you can also view PDF versions of our timetables, which you can print and take with you on your journey.
You can also call us free on 0800 464 0000 where our friendly, bilingual call centre agents will be on hand to help you with any transport queries you may have.
Please see below or click on the following links to jump to the information you need:
British Transport Police
Transport Operators
Road Safety
Taxis and Private Hire Companies
Car Sharing
Useful Links
British Transport Police
The British Transport Police is the national police service for the railways providing service to rail operators, their staff and passengers throughout England, Wales and Scotland.
Personal safety
Please click here to see their advice on personal safety and staying aware when travelling.
Personal property
Please click here for their advice on looking after your personal property whilst travelling and protecting your luggage and gadgets.
Unaccompanied Children
Please click here for their advice on preparing children or travelling alone and what information they will need.
Rail Enthusiasts
Please click here for their advice and tips on staying safe when visiting railway stations and taking photographs.
Transport Operators
Please see the links below for safe travel information from transport operators:
Transport for Wales
Great Western Railway
National Express
Personal safety and security tips. This webpage also contains a checklist of safety features National Express provide on their services.
Northern Railway
Safety information and avoiding accidents
South West Trains
Stagecoach Bus
Safety information and what is available on board Stagecoach services.
Road Safety
Please see below information from local authorities regarding road safety in your area.
Cardiff
Road Safety Centre. This website offers advice and guidance on a range of road safety education issues, as well as training and courses.
Carmarthenshire
Please click here to see transport and road safety for school transport from Carnarthenshire Council.
Swansea
Please click here for information on road safety from Swansea Council.
Vale of Glamorgan
Please click here for information on road safety from the Vale of Glamorgan Council.
Welsh Government
Please click here for information on road safety from the Welsh Government.
Safe Routes in Communities information page.
Taxis and Private Hire Companies
Please see below information on taxi companies within your area.
Anglesey
Please click here to see a list of taxi services from Anglesey County Council.
Cardiff
Please click here to see taxi information from Cardiff Council.
Bridgend
Carmarthenshire
Conwy
Flintshire
Gywnedd
Newport
Please click here to see taxi information and details of taxi services from Newport City Council.
Taxi ranks are situated at the rail station, Queensway and on Bridge Street and there are also ranks in Maindee Square and on Stow Hill from 6pm - 6am.
Pembrokeshire
Please click here to see taxi and minicab information in Pembrokeshire.
Swansea
Please click here to see taxi safety advice from Swansea County Council, including details on licensed taxi companies and safety advice on identifying your taxi.
You can also view locations of taxi ranks in Swansea by clicking here. Taxi ranks are situated in the City Centre, Morriston and Mumbles with a number operating 24 hours.
Wrexham
Vale of Glamorgan
Please click here to see a list of taxi and private hire companies from the Vale of Glamorgan Council.
Car Sharing
Car sharing can be great way to travel sustainably and save money on your journey.
ShareCymru, the car sharing scheme in Wales have provided their safety tips and advice for ensuring you stay safe when travelling with others. Please click here for more information.
Useful Links
Brake, the road safety charity
BBC Wales Traffic and Travel
British Council ESOL Nexus - Staying safe on public transport