Text-size: A A A
Contrast:
Listen: More about BrowseAloud

Call us: 0800 464 00 00

News

Latest Tweets

@TravelineCymru RT #BathSpa - Disruption is expected until 18:45.
@TravelineCymru RT ⚠️#SevernTunnelJunction - Delays of up to 10 minutes can be expected to trains between Newport and Bristol.
@TravelineCymru RT NEW - Disruption through #BathSpa expected until 18:15 https://t.co/x61atCb8N2
@TravelineCymru RT ⚠️#SevernTunnelJunction - The line from Newport towards Bristol has now reopened. As trains have to run at a reduce… https://t.co/9TI5oDM0xo
@TravelineCymru Heading to the Spice Girls tour at the Principality Stadium tomorrow evening? Please leave plenty of time for your… https://t.co/V2oaS6oAeY
Traveline News and Updates

Arriva Trains Wales warn of rail fine for not purchasing a ticket

20 July 2015

Arriva Trains Managers have warned that passengers who board trains without a ticket could now face a £70 fine if they don’t actively seek out a guard to buy a ticket.

Traditionally, passengers using unstaffed stations across Wales took seat in the train and waited for a member of staff to come through with a portable ticket machine. However, it is now up to passengers to walk through the train to find the guard themselves at risk of being fined.

Customers will be treated as fare dodgers if they fail to find a member of staff themselves, according to new procedures.

Arriva Trains Wales has also advised customers to use new ticket vending machines at unstaffed platforms before boarding the train.

Ignoring a ticket machine because there was no time to buy a ticket before the train arrived may not be accepted as a valid reason for ticketless travel.

Paul Tapley, ATW’s Head of Marketing, said: “Whilst the vast majority of our customers pay their fares in the correct way, we still have a situation where many millions of pounds of tickets are not purchased due to people deliberately evading buying the right ticket.

“That’s to the disadvantage of the honest, fare-paying passengers, and it’s an issue to our largest customer, Welsh Government.”

For more details, please read here on Wales Online.

All news